Our Services

Foreign Exchange

Exchange currency at a gain, Change for the best again

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Foreign exchange services consist of the spot buying and selling of foreign currency notes and coins to all categories of clientele including individuals, corporate entities and banks. Currency exchange services have always been the driving force culminating to the economic success that CEL currently enjoys. Currency exchange is indeed the core business segment of CEL with trading dating back to 1999. Hence, with such a long-lasting acquired business experience, forefront exposure and active participation in the domestic foreign exchange market, CEL is now a Specialist in foreign exchange services.

CEL is amongst the first operator within the local foreign exchange industry to conduct money changing activities. By virtue of its relentless aspiration to become the most innovative and dynamic currency exchange operator in the industry, CEL has pioneered the introduction of various tradable currencies for the ultimate benefit and satisfaction of its clients and overall market participants.

CEL is amongst the first operator within the local foreign exchange industry to conduct money changing activities. By virtue of its relentless aspiration to become the most innovative and dynamic currency exchange operator in the industry, CEL has pioneered the introduction of various tradable currencies for the ultimate benefit and satisfaction of its clients and overall market participants.

At CEL, you are sure to make the most out of your foreign currency conversion transaction because CEL provides you with the best services in terms of:-

  • Offering the most competitive buying and selling rates, by striving to match or beat the rates proposed by other regulated operators
  • Dealing in all major foreign currencies
  • No fees/ charges/ commissions levied on any currency exchange dealings
  • Maintaining adequate level of currency inventories to ensure the execution of all proposed currency exchange transactions to the exact needs of the customers
  • Streamlined operational processes to ensure that currency exchanges are carried out very quickly and effectively
  • Ensuring the correct payout for all transactions whilst undertaking to tender authentic currencies of acceptable quality
  • Providing ease of accessibility and customer proximity by virtue of the extensive network of branches, situated prime locations in all major city centres and remaining opened for extended business hours on a 7-days-per-week basis
  • Enjoying privileged customer services inter alia personalised advice on recent currency pair movement, currency needs reservation and customer fidelity rewards
  • Experiencing a pleasant customer care by the warm welcoming of our proficient cashiers
  • Added reassurance that all currency exchange dealings to be conducted in resolute compliance with all applicable laws and regulations
  • Upgraded branches with rigorous physical security measures to make our valued customers feel more comfortable and safe when carrying out currency exchange within a strictly confidential paradigm

For all currency exchange transactions with CEL, customers are strongly recommended to bring along a recent and valid Identification Document which includes National Identity Card, Passport or Driving Licence.

For transaction involving voluminous amount of currencies or pertaining to a higher frequency of regular dealings, customers are advised to produce a recent (not older than 3 months) Proof of Address (e.g utility bill or bank statements), together with supportive Source of funds documents (e.g pay slips, bank statements showing cash withdrawals, pension receipts, deed for sale of assets, etc)

Funds Transfer

Switch currency in a SWIFT, seamless and secure manner by a single click

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Funds transfer transaction is an electronic transfer of money from one bank account to another bank account, normally through the SWIFT network. Thus, as part of its legitimate business activities as a Foreign Exchange Dealer (FED) licensed entity, CEL carries out the purchase and the sale of foreign currencies as held over foreign currency bank accounts at superior Telegraphic Transfer (TT) exchange rates with Registered Client.

Indeed, any individual or corporate entity, who experience Inwards remittances or who has obligations for Outwards transfers, as part of the hereunder non-exhaustive list of activities, and which altogether entail settlement in a foreign-currency denominated symbol, are offered the beneficial opportunities by CEL to avail its premium Funds

Transfer services at attractive TT exchange rates, which are relatively more competitive than that quoted by commercial banks.

  • Inward Remittance includes income/ gains in foreign currencies, proceeds from exportation activities, cash inflows/ gifts from overseas relatives
  • Outward remittance consists of cross-border payment for importation, expenses/ debts settlement in foreign currencies, overseas funding of relatives’ expenses such as studies

The Funds Transfer services of CEL to be provided to any person desirous to benefit from preferential TT exchange rates, shall prior be subject to the below mentioned scope of services and terms and conditions.

  • Person should become a Registered Client of CEL, a business relationship which is established after submission of the relevant ‘Account Opening/Client Registration for SWIFT Transactions’ form and upon approval of the client on-boarding exercise;
  • CEL does not accept any business proposal for Third Party Funds transfer which involves the transfer of money from a Registered Client (the Originator) onto the bank account of another person (Third party/ beneficiary), whether holding a bank account locally or with an overseas financial institution.
  • For any Funds Transfer services arising from a sale of foreign currency (TT), the Registered Client should hold a foreign currency bank account with a local bank, and denominated in such symbol that commensurate with the sale transaction
  • The Funds Transfer services shall be restricted to domestic wire transfer application, which involves the transfer of money from one bank account to another bank account, with all the said bank accounts (whether MUR denominated or Forex), opened with a local banking institution in Mauritius.

By placing their utmost trust in CEL to meet all their ensuing needs for Inward funds transfer or international payments, the Registered Client of CEL are endowed with the following premium services:-

  • Offering the most competitive buying and selling rates, by striving to match or beat the rates proposed by other regulated operators or commercial banks
  • Dealing in all major foreign currencies
  • Applicable bank fees/ charges/ commissions for funds transfer onto the designated settlement bank account are generally absorbed by CEL
  • Enjoying privileged customer services inter alia hassle-free procedures to secure refresher KYC documents through proactive follow ups, providing prompt updates to Registered Client upon execution of funds transfer, seeking unlimited number of FX quotation on a free and non-binding basis
  • Application for funds transfer services may be availed by the Registered Client by way of email without facing any sort of travelling disturbances and thereby saving time and transport cost
  • Where Registered Client is desirous to avail funds transfer services in person, he/ she shall enjoys ease of accessibility and customer proximity by virtue of the extensive network of branches, situated prime locations in all major city centres and remaining opened for extended business hours on a 7-days-per-week basis
  • Streamlined operational processes to ensure that all funds transfer transaction are carried out very quickly and effectively so that settlement is made correctly, in full and on time
  • Simplistic formalities for Client Registration exercise, with the choice to the Client to opt for a face-to-face meeting at his/ her registered place of business at his/ her most opportune time
  • Added reassurance that all funds transfer transactions to be conducted in resolute compliance with all applicable laws and regulations

Application for funds transfer services can be made at any of the branches of the Company or at its Head Office, whereby our staff members would be delighted to provide you with a comprehensive overview of the KYC documentations needed to undertake Funds Transfer services with CEL.

Money Remittances

Money Remittances

Moving borderless money globally for your best

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Money remittances services involves the sending and receiving money, through digital, mobile and retail channels, from one place to another, in a fast and reliable manner. Mauritius attracts a significant amount of inward and outward money remittances on a regular basis by virtue of its unique geographical position and diversified cultures, and owing to the growing number of Mauritian expatriates and diaspora living overseas and coupled with its high density of foreign workers.

In accordance with its Foreign Exchange Dealer licence, CEL is duly authorised to conduct money remittance. In order to ensure that the prospective customers of CEL, desirous to avail money remittance services, are provided with the most cost effective and highly efficient global payment solutions, CEL is currently undertaking a screening exercise with a forthwith view of partnering into an agency relationship with a leading money transmitting franchiser.

At CEL, we extremely value the needs and concerns of persons seeking the means of sending their hard-earned income to their far-away family and loved ones by ensuring that the highest amount is received speedily. In a bid to shorten this physical distance and to ensure a permanent people connectivity, CEL shall favour the alliance with such a world class money transmitter having the following premium characteristics, for the ultimate benefits of our prospective customers.

  • Worldwide presence in a maximum number of countries
  • Offering services within a connected network of the greatest number of agent locations
  • Applying the most competitive exchange rates practices,
  • Charging the lowest possible amount of charges and commissions for all transfers
  • Deploying the most stringent security technologies to-quasi eliminate any improper payout and to ensure all money transfer applications and processing are resolutely compliant with the laws
  • Possibility to transfer monies within a range of the highest number of currencies
  • Providing an array of money remittance medium and convenient payment options including digitally accessible platform, mobile-friendly solutions and customer-proximity retail channels
  • Undertaking ongoing investment to bring top-notch innovation in terms of enhanced customer services and broader scope of financial products
  • Moving money within the quickest span of time

By choosing CEL for any money transfer services, our customers shall be highly privileged and satisfied to benefit from the hereunder best services and unique positive customer care experience:-

  • Streamlined operational processes to ensure that any money transfer application or collection is carried out easily and very quickly by avoiding long queuing up and waiting period
  • Offering the most attractive buying and selling rates to maximise the worth of the transferred monies
  • Undertaking money transfers for a wide plethora of tradable currencies
  • Enjoying a personalised customer care by our welcoming cashiers who shall enthusiastically attend to any related queries by giving all relevant information in a clear and transparent manner and by eagerly assisting in completing all applicable forms for money transfers
  • Maintaining a high level of cash balances in all of our branches to significantly mitigate any risk of liquidity shortfall for any cash collection request as part of an inward money transfer
  • Ensuring the correct payout for any cash collection request as part of an inward money transfer whilst undertaking to tender authentic currencies of acceptable quality
  • Upgraded branches with rigorous physical security measures to make our valued customers feel more comfortable and safe when carrying out money remittance transactions within a strictly confidential paradigm
  • Providing ease of accessibility and customer proximity by virtue of the extensive network of branches, situated prime locations in all major city centres and remaining opened for extended business hours on a 7-days-per-week basis
  • Added reassurance that all money transfer application or collection to be conducted in resolute compliance with all applicable laws and regulations
  • Applying the most competitive charges for any transfer with no hidden fees/ commissions

For more information, go to the KYC Awareness section falling under the Customers Corner page to have a comprehensive overview of the applicable KYC requirements to undertake Money Transfer transaction.